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Analytics Applications in Operations

Development Academy of the Philippines
Enrollment is Closed

Course Overview

Tackle real-life challenges in business operations by applying analytical and modeling techniques. Practical business cases will allow participants to explore the spectrum of data analytics skills to provide insight for making operational decisions, primarily to improve service delivery to customers and become more efficient and effective in resource allocation. This course will also tackle use-cases such as quality control, capacity planning, and failure and fault modeling.

What You Will Learn

Upon completion of this course, the learners are expected to:

  • suggest operational and business improvements and solutions based on quantitative analysis of operational data, with the use of statistical models and the application of modeling and optimization techniques; and
  • streamline analysis and modeling for solving operations and process-related problems using powerful Excel functionalities.


You will need a computer or laptop with Microsoft Excel installed. Computer or laptop requirements are:

  • For Windows: Core i3 or better, 4GB RAM or better, MS Excel 2007 or better
  • For MacBook: ideally MS Excel 2013 or newer should be installed (some functions require this version on the Mac). If the version of MS Excel is 2011, download and install StatPlus.

Note to SPARTA scholars: Upon enrollment, you will have 6 months to finish a SPARTA course. Failure to complete the course in 6 months and/or inactivity for 3 months will result in course access revocation.

Course Instructor

Course Staff Image #1

Dr. Larmie S. Feliscuzo

Subject Matter Expert

Course Content

Week 1: Analytics and Operations Management at A Glance

7 Videos | 5 Activities

7 Videos

  • Welcome to the course!
  • What is Big Data?
  • Types of Analytics
  • Predictive and Prescriptive Analytics
  • Operations Management Definition and Business Role
  • Operations Management Decisions
  • Performance Measurement Frameworks

5 Activities

  • Recall Activities
  • Quiz: Policy Analysis and Data analytics

Week 2: Analytics Applications in Quality Management

5 Videos | 3 Activities

5 Videos

  • Three Quality Management Concepts
  • Pareto Analysis
  • Stratification
  • Control Charts
  • Step-by-Step Guide in Using DMAIC Methodology

3 Activities

  • Recall Activities
  • Quiz: Analytics Application in Quality Management

Week 3: Forecasting in Operations Management

6 Videos | 3 Activities

6 Videos

  • Principles of Forecasting
  • Time-Series Models (2 videos)
  • Casual Models (2 videos)
  • Clustering

3 Activities

  • Recall Activities
  • Quiz: ANOVA and Non-Parametric Testing

Week 4: Operations Research in Analytics

5 Videos | 3 Activities

5 Videos

  • Optimization Techniques/Models
  • Linear Programming
  • Network Model (2 videos)
  • Integer and Non-Linear Programming

3 Activities

  • Recall Activity
  • Quiz: Liner Trend, Regression, and T-Testing
  • Final Exam: Data-Driven Policy Analysis

  1. Course Number

  2. Classes Start

  3. Classes End

  4. Estimated Effort

    1-2 hours/week (8 hours)
  5. Price